What do I need to get connected?
With Webafrica you only need four things:
- A monthly-billed Telkom telephone line
- An ADSL line
- A router, which you can buy from us
- Your ADSL data through us
If you choose to take your ADSL line through us our team of experts will also deal with Telkom directly to get it set up and transferred over, and we'll deal with any problems or faults on your behalf!
Should I consider Business Capped?
If speed and uptime are critical to your business and you need that extra edge, we recommend our Business ADSL packages. Featuring Titanium Quality bandwidth and backed by priority support, these packages ensure the fastest service possible.
Upgrade, downgrade or cancel?
You can upgrade or downgrade your ADSL broadband account at any time simply by logging onto our easy-to-use Customer Zone and choosing your new package. Upgrades are instant; downgrades are activated at month end if initiated before the 20th of that month.
Webafrica doesn't do contracts, so if you want to cancel our service, just give us a calendar month's notice – it's as simple as that! And although we can't speak for the other guys, we have no hidden setup or cancellation fees or any sundry costs.
Does my team size matter?
Yes it does. While the internet speed we provide you with remains the same, the more people you have using your internet, the more your bandwidth is shared between them. And based on their usage, speed will indeed be affected. So for larger teams we recommend our faster ADSL line options (10 Mbps, 20 Mbps & 40 Mbps).
Do I need a Static IP?
It depends on your business needs. A static web address is one that is manually assigned to your computer. Static IP addresses enable you to connect to your PC from anywhere in the world.
You can also host your own website, mail server, FTP server and gaming server, as well as minimise downtime by using Static IPs. If this is something you need then head over to our Business Static Uncapped page.
How reliable is Webafrica?
Established in 1997, we're a proud South African company with over 50 000 satisfied customers and a reputation as one of the country's top internet service providers.
Part of our success is down to the fact that we've partnered with one of the biggest network providers in Africa to ensure the quickest and most reliable internet experience for our customers. Take a look at our extensive ADSL network and you'll see what we mean.
But it's not just about speed and reliability. If things go wrong, you can depend on us: our technical support team is on call every day of the year to ensure high uptime. If you need us, we're just a phone call, email or live chat away.